Promo Logic made the switch to IMS several months ago and we have been very pleased with the entire process from start to finish. The transition to IMS was seamless with the help of their knowledgeable staff and the best part is we are saving money each month with much lower transaction fees. In addition, we love the feedback that we have received from our clients who have been impressed with the professional look of the payment system as they finalize their transactions online.

Amy Russell, Operations/Finance ManagerPromo Logic


We strive to give our clients the best in the Merchant Processing business.  That’s why we carefully choose the companies we work with.  Take a look at our Integration Partners and we think you’ll be impressed! Platform Partners we work with….. fiserv provides acceptance of  all major payment types as the global leader in merchant…

Card Present Payments

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Privacy Policy

INTEGRITY MERCHANT SOLUTIONS PRIVACY POLICY This Privacy Policy governs the manner in which Integrity Merchant Solutions, LLC collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Site”). This privacy policy applies to the Site and all products and services offered by Integrity Merchant Solutions, LLC. Personal identification information We may…


Contact Us 116 Oak St Glastonbury, CT 06033 Phone: 866-257-3250 Fax: 860-760-6307 Email: For more information, or to get started with IMS, please fill out the following form. Name First Last CompanyEmail Enter Email Confirm Email PhoneType of Business Small Business Automotive Retailer Fuel/C Store Ecommerce Other

I have been the office manager for Thomas L. Tzikas M.D. in Delray Beach, Florida for over 12 years and run a multimillion dollar practice. I want to recommend Suzanne Handley and Ken Singer of Integrity Merchant Solutions for the outstanding job they have done providing merchant processing services to our practice.

Suzanne has pursued our business for several years and because of a contract, we could not switch years ago.  My only regret is that we could not have done this sooner. Had it not been for Suzanne’s continued perseverance, we may not have had this experience, been educated in credit card processing fees and saving money on excess processing fees each month.

Our transition was seamless without any interruption to our business. Our savings were what was promised and even more than we anticipated.  Their customer service is just as personal and as top-notch as it gets.

Integrity eliminated all of our hidden charges that we were not even aware we were paying at the time, they reduced our rates significantly and provide us a monthly statement that is clear and easy to understand. We were previously processing with big banks where we were only a number.  Suzanne and Kenny are always there for us whenever a question arises.

What is important to Dr. Tzikas and me is what is important to Suzanne, Kenny and IMS, honesty and ethics. Many vendors make promises they cannot keep only to disappoint.  I strongly recommend Suzanne and Ken review a recent processing statement for cost savings opportunities.

If there are savings, Integrity will find them and advise you on the proper steps to take to save money month after month. Please feel free to share this with any potential client.

Heidi E. Suppo, Office ManagerThomas L. Tzikas M.D. (Delray Beach, Florida)

I made the switch to IMS in 2018 when I realized how much money I could save on our credit card processing costs. Since then, I have acquired additional businesses, all of which I have moved to processing with IMS because the experience is seamless, transparent and personal. There are no hidden fees, my rep educates me on industry best practices, and whenever I have a question- the response time is the best I’ve experienced. No 1-800 number, no wait time. I highly recommend IMS and look forward to doing business with them for years to come!

Brett Marx, PresidentACF Distributors, LLC

There are very few ways to decrease your office overhead. Working with Integrity Merchant Solutions our practice is on track to save 30% this year.

The transition was seamless. We should have started our relationship with IMS years ago. Don’t wait like we did.  Contact them for a risk-free evaluation.

Dr. Seth Kabakoff, DMD, HDS PresidentAssociates In Endodontics

CT Multispecialty Group has been working with IMS for the last year. Our 25+ location practice has saved thousands of dollars, a 38% savings, and the transition to their services was seamless and not disruptive to the practice.

Most impressive is their impeccable customer service and quick follow-up when we have questions. We truly feel like we have a great partnership.

I highly recommend your giving IMS a call and letting them do a free, no-obligation savings analysis. You have nothing to lose and everything to gain!

Mark B. Vye, C.P.A., PresidentConnecticut Multispecialty Group