I have been the office manager for Thomas L. Tzikas M.D. in Delray Beach, Florida for over 12 years and run a multimillion dollar practice. I want to recommend Suzanne Handley and Ken Singer of Integrity Merchant Solutions for the outstanding job they have done providing merchant processing services to our practice.
Suzanne has pursued our business for several years and because of a contract, we could not switch years ago. My only regret is that we could not have done this sooner. Had it not been for Suzanne’s continued perseverance, we may not have had this experience, been educated in credit card processing fees and saving money on excess processing fees each month.
Our transition was seamless without any interruption to our business. Our savings were what was promised and even more than we anticipated. Their customer service is just as personal and as top-notch as it gets.
Integrity eliminated all of our hidden charges that we were not even aware we were paying at the time, they reduced our rates significantly and provide us a monthly statement that is clear and easy to understand. We were previously processing with big banks where we were only a number. Suzanne and Kenny are always there for us whenever a question arises.
What is important to Dr. Tzikas and me is what is important to Suzanne, Kenny and IMS, honesty and ethics. Many vendors make promises they cannot keep only to disappoint. I strongly recommend Suzanne and Ken review a recent processing statement for cost savings opportunities.
If there are savings, Integrity will find them and advise you on the proper steps to take to save money month after month. Please feel free to share this with any potential client.